Tool Description

Provides insights into user interactions, allowing businesses to analyze website or application usage and make data-driven improvements for better usability.

Category

User Feedback and Analytics: Tools that collect data on user behavior, preferences, and interactions. Heatmaps, session recordings, and surveys provide valuable information for understanding how users engage with digital systems. They offer actionable insights into user behavior, enabling teams to make data-driven decisions to improve usability and address specific pain points.

Sub-Category

Continuous Monitoring and Analysis: Ongoing collection of user feedback through surveys, feedback forms, and customer support channels. Analytics tools continuously monitor user behavior, providing real-time data for analysis.